AI-generated imageCustomers, Sales & Finance
From the First Hello to the Paid Invoice
Inquiry in, quote out, booking locked in, invoice settled — zero app juggling. Diver records, POS, web shop, and bookkeeping talk to each other so you don't spend your evenings wrestling paperwork.
You know your divers — now your system does too
Check any diver's profile to see past certs, logged courses, and trip history. Use tags and follow-up reminders so nobody slips through the cracks. Invite regulars to designate your shop as their Home Dive Center.
What you can do
- ✓Diver profiles with course history and bookings
- ✓Custom tags to organize your dive community
- ✓Follow-up reminders so nothing slips through the cracks
- ✓Home divers and loyal club members
- ✓Invite divers via direct invite link
- ✓Keep tabs on student reviews and feedback
AI-generated imageOne unified inbox — no more WhatsApp, emails, and sticky notes
Incoming inquiries and booking messages land in one tidy stream. Chat back, fire off a formal quote, and set a reminder to follow up. For the questions you hear ten times a week, tap pre-built quick replies.
What you can do
- ✓Every inquiry consolidated in a single inbox
- ✓Direct chat attached right to the booking
- ✓Turn an inquiry into a quote in seconds
- ✓Message templates for FAQs
- ✓Support tickets to handle issues cleanly
- ✓Let KAI help draft quick, professional replies
AI-generated imageBooking confirmed — in seconds
Spot new bookings the moment they drop. Confirm, cancel, or flag refunds with a single click. Rosters populate on their own, and your calendar stays 100% current.
What you can do
- ✓Confirm or cancel bookings with one click
- ✓Flag and log refunds easily
- ✓Rosters populate automatically
- ✓Track status across every booking at a glance
- ✓Website and DiveBuddy PRO bookings synced in one place
- ✓Redeem gift cards and vouchers
AI-generated imageAI-generated imageMasks, fins, dive computers — sold, boxed, and shipped
List dive gear with size/color variants and stock counts, and it goes live on your web shop immediately. Accept orders, print shipping labels, or prep gear for counter pickup. Returns and refunds are handled right here too.
What you can do
- ✓Gear listings with size and color variants
- ✓Real-time inventory levels
- ✓Online store baked right into your website
- ✓Confirm orders for local pickup or courier shipping
- ✓Print shipping labels in one click
- ✓Process gear returns and refunds
- ✓Generate draft invoices straight from orders
Counter checkout — TSE-compliant
Divers buying gear at the counter pay via your in-app register. It's fully TSE-certified for German fiscal law. Every transaction feeds straight into your books.
What you can do
- ✓Point of Sale for walk-in shop sales
- ✓Certified TSE tamper-proof signature for Germany
- ✓Ring up courses, gear services, and retail items
- ✓Sell and redeem gift vouchers
- ✓Daily sales flow automatically into your accounting
- ✓Register is ready to ring up sales right after a quick setup
AI-generated imageQuote, delivery note, invoice — just one click away
Turn a quote into a packing slip, a packing slip into an invoice, or issue a credit note when needed. Styled with your own dive center branding, exportable as clean PDF or XML.
What you can do
- ✓Create quotes and estimates
- ✓Delivery notes and packing slips
- ✓Invoices
- ✓Credit notes
- ✓PDF and XML exports
- ✓Custom center letterhead and messaging templates
- ✓Billing info stored centrally
AI-generated imageKnow your bottom line at the end of every day
Spot unpaid balances instantly and send friendly payment reminders. Snap receipts to track vendor invoices and overhead, keep tabs on payables, and hand your accountant a clean CSV export.
What you can do
- ✓Outstanding balances at a glance
- ✓Payment reminders and dunning
- ✓Vendor invoices with receipt attachments
- ✓Expenses and payables tracking
- ✓Bank account overview
- ✓Financial reports
- ✓CSV export ready for your tax advisor
- ✓Cost-per-dive calculations for trip planning
AI-generated image
AI-generated imageYour data belongs to you
Customer records, student logs, and revenue numbers stay strictly inside your shop. Staff roles govern who sees what, and as the dive center owner, you can back up everything securely — in the cloud or as a local file.
What you can do
- ✓Granular permissions by role and team member
- ✓Backups in the cloud or downloadable file
- ✓Restore controls locked to owner access only
- ✓Financial and student records strictly internal
- ✓Verified Dive Center badge to build trust
- ✓14 languages supported, including Arabic
No more sticky notes, spreadsheets, and WhatsApp
Get started for free and see how customers, POS, and invoicing work together in demo mode.